This policy statement concerns NEWCOMER.INFO’s collection, use, disclosure and retention of personal information about our members and donors, our users, and members of the general public. A separate policy statement which is available upon request concerns personal information about our employees, volunteers, and board members, and applicants for those positions. These policies have been established pursuant to the Personal Information Protection Act of BC.
The Newcomer.info (NEWCOMER.INFO) was incorporated as a social enterprise by a non-profit society which is one of Canada’s oldest surviving freenets. It’s mission to ensure free and easy access to information using internet communications technology.
NEWCOMER.INFO is owned by registered charity.
Personal information is information about an identifiable individual, except for work contact information (your office address and phone number, for example). Your personal information includes your name, home address and phone, and any other information stored in such a way that your identity could be determined.
NEWCOMER.INFO’s computers automatically generate certain system information which is needed to maintain our network or to comply with the law. This data is not personal information, since it isn’t linked to an identified user or member. We will also need to track any payment information however; we do not store your electronic payment information on this system.
In order to provide this service, NEWCOMER.INFO needs to have certain personal information required to denote a client as well as your organization itself. On occasion, NEWCOMER.INFO may also receive personal information about other people.
NEWCOMER.INFO’s policy is only to collect, use and disclose personal information which is reasonably necessary to provide services or to maintain our membership, donation and charitable tax records as required by law. In most cases, we only need your basic contact information for these purposes, such as your name, address, etc. Additional personal information may be requested if you ask us for help or if there is a complaint involving your use of NEWCOMER.INFO’s services.
In carrying on our work, NEWCOMER.INFO may also receive personal information about people who are not clients. For example, someone mistakes his/her address when s/he uses the text-to-enroll feature.
No. There are fields for names, address, mobile number, email and some notes about your access to the service, tenants by and belong to NEWCOMER.INFO’s users. NEWCOMER.INFO is not responsible for the collection, use, disclosure or retention of personal information by your subscribers. If you have questions or concerns about that information, they should be directed to the owner(s) of the account, list, or site in question.
We will only collect, use or disclose your personal information if we have your consent to do so. Consent may be written, oral, electronic, or implied, depending on the circumstances.
When you join or use NEWCOMER.INFO’s services, or ask for NEWCOMER.INFO’s assistance in resolving a problem or complaint, you are deemed to consent to the collection of the personal information that we may ask from you, as well as other information about you which we may receive in the course of providing our services.
You are also deemed to consent to such use and disclosure of your personal information as may be reasonably necessary in order to maintain NEWCOMER.INFO’s legal status, provide the services you have requested, or address your request or complaint.
You can withdraw your consent to the collection, use or disclosure of your personal information at any time by telling us in writing that you wish to do so. Without your consent, however, we may be unable to provide further services to you or allow you to continue to participate in the service.
NEWCOMER.INFO will only disclose your personal information upon your request, when it is reasonably necessary for us to do so, or when required by law.
NEWCOMER.INFO will take reasonable steps to prevent the loss or theft of your personal information, and we will securely destroy that information when we no longer have a reasonable need for it.
NEWCOMER.INFO will take reasonable steps to ensure that your personal information which we hold is accurate and complete, and to correct any errors or omissions which you bring to our attention. Correcting certain information may not be feasible, however, if it is held in a permanent format such as a backup copy of NEWCOMER.INFO’s servers.
NEWCOMER.INFO will take reasonable steps to respond to your questions about the personal information that we have about you. Pursuant to the provisions of the privacy legislation, we will
Any questions, requests or complaints in relation to this Personal Information Protection Policy should be directed to NEWCOMER.INFO’s Privacy Officer, as follows: